What Tom Hennen Learned about Consulting at Waukesha County Federated Library System (WCFLS)
Remember that book about having learned all you need to know about life in kindergarten? Well with respect to the author, that’s not entirely true. Tom’s day job taught him a great deal that he shares with clients when consulting. He has been a librarian for over 40 years. In 2013 he retired as the director of Waukesha County Federated Library System in Wisconsin, but he is still learning and he is still a practicing librarian. The practicing part comes in the consulting he does with his wife, Valerie, in Hennen Library Consulting.
He has been doing library consulting for a long time. He and Valerie launched Seeds of Power – Library Service to Farmers in 1976. They sent out thousands of bibliographies to libraries all over North America. In 1999 they started selling HAPLR ratings, again sending out thousands of reports and providing consulting advice. They halted HAPLR 1.0 after 2010 but left the web site going because of the valuable consulting advice there. In 2017, they launched a new web site, Hennen Library Consulting.
The process of putting together the new site showed Tom the important consulting lessons he had learned while serving as Director of Waukesha County Federated Library System (WCFLS) from 1999 to 2013. He learned a lot about library consulting there and decided to share some of it here.
So, with no disrespect to his kindergarten teacher who taught him much, here is Tom’s WCFLS Experience in 5 sections: